Human Organizational Measurements: Key to Financial Success
نویسنده
چکیده
M and administrators need no longer wait until "after-the-fact" measurements tell them that they are in trouble before taking corrective steps. All performance, accounting, and financial data are after-the-fact measurements. They reveal the state of a department or organization as i t was yesterday. As a consequence, often before a problem becomes sufficiently clear to be recognized, i t has reached serious proportions. Recent research developments in the social sciences, however, now can enable any administrator to have data one or more years in advance of trouble. These data can reveal the operating and performance problems which his organization is likely to encounter, the
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